FW: {bb} Ack Feature - I don' gettit

["Ken Perdue" <kperdue@vcu.edu>]

Gregg,
On the Page/Ack web page, are you sure you're setting the "Send" pulldown
from "Page" (the default) to "Ack"?

It caught me a few times when I was tired. The message I got was the same
one, "Blank message... no page sent".

Ken Perdue
Virginia Commonwealth University

> Gregg Mackenzie said:
>
>
> I've RTFM'd for two days, now, but I guess I still don't
> understand the paging/acknowledement feature.
>
> SCENARIO:  host1 is BBNET, host2 is BBDISPLAY, host3 is
> BBPAGER.  Version 1.09b/c/d.  Mods to bbwarnsetup.cfg on
> BBPAGER:
>
>    pagelevels: yellow red purple
>    pagetype: HOST
>
> I get a warning on a server, BB notices, turns yellow and
> sends an email notice.  I acknowledge (or, try to) using the
> security code from the email.  BB responds with "Blank
> message... no page sent", which is fine, because I don't
> want to page, I only want to acknowledge, and then not hear
> any more about it for 60 minutes.
>
> So, was it acknowledged?  I can't tell.  BB doesn't say so,
> there's nothing happening in the www/acks directory, BB
> stays yellow, and I continue to get email about every
> fifteen minutes, each message with a different security
> code.  I checked /var/adm/messages to confirm that there is
> only one instance of the bad message.
>
> Can someone please point me in the right direction?
>
> Thanks!
> Gregg Mackenzie
> gmackenz@ball.com

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