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RE: {bb} Problem with monitoring disks with NT client



Hi Robert,

Okay, what the log told me initially was "Access is Denied" to the D drive.
I have been using the system account, so why access would be denied to the
system account to a local drive is beyond me.  Anyways, I changed the
account to use Administrator, but now, it shows all drives, inculding remote
mounts, even though the log shows they are not in the monitor list.  The log
file is as follows:

Thanks, 

Joe Damiani
Network Admin
Brooks Automation Vancouver
joed@brookssoftware.com

Sequence: 2
IsTextUnicode = <1>, [2] [5] {230 4}
BBDISPLAY = <192.52.103.200>
BBPAGE = <192.52.103.200>
FQDN = <Y>
IPport = <1984>
compName = <parker,brookscanada,com>
RealcompName = <parker.brookscanada.com>
Machine IP = <1925210967>
CPUalwaysGreen = <N>
DISKalwaysGreen = <N>
EventsalwaysGreen = <Y>
Procs = <faxserv:N:1 inetinfo:N:1>
SendPageAlerts = <Y>
BBWARNStyleAlerts = <N>
DiskList = <D:90:95 C:90:95>

Set CPU/DISK defaults values with <CPU:80:95 DISK:90:95>
Program default CPU values -  yellow: <80> red: <95>
Program default DISK values -  yellow: <90> red: <95>
Setting CPU values -  yellow: <80> red: <95>
Setting DISK values -  yellow: <90> red: <95>

Defaults = <CPU:80:95 DISK:90:95>
Timer = <300>
SvcErrList = <DISK:100 CPU:200 PROCS:300 MSGS:400>
MsgLevels = <SYS:ERR:Y:30 SYS:WARN:N:15 APP:ERR:Y:30 APP:WARN:N:15>
IgnoreMsgs = <>
External Path = <>

Entering cpu service
oldnumprocs: 42  -  numprocs: 42
Current  Name: _Total (0x0)  -  total time: 84681  -  total idle: 82400

dwMemoryLoad: 0
dwTotalPhys: 334942208
dwAvailPhys: 238317568
dwTotalPageFile: 648888320
dwAvailPageFile: 554483712
dwTotalVirtual: 2147352576
dwAvailVirtual: 2128302080

Previous  Name: Idle (0x0)  -  total time: 84382  -  total idle: 82110
elapsedTotal: 299  -  elapsedIdle: 290  -  percIdle: 96

Send <status parker,brookscanada,com.cpu green Thu Sep 30 10:19:15 1999
[parker.brookscanada.com] up: 23:31, 1 users, 40 procs, load=4%,
PhysicalMem: 320MB(29%)> to <192.52.103.200>
MAKING SOCKET CONNECTION...
SOCKET CONNECTED OK...
CONNECTING ...
SENDING ...

Sent <155> bytes to <192.52.103.200>
Leaving cpu service

Entering procs service
Process list in registry:<faxserv:N:1 inetinfo:N:1>
    PROCESS NAME	         PID
            Idle	       (0x0)
          System	       (0x2)
            smss	      (0x20)
           CSRSS	      (0x2c)
        WINLOGON	      (0x26)
        SERVICES	      (0x36)
           LSASS	      (0x39)
         SPOOLSS	      (0x52)
           RPCSS	      (0x5a)
           msdtc	      (0x65)
        AWHOST32	      (0x79)
           cisvc	      (0x7f)
          LLSSRV	      (0x81)
         PSTORES	      (0x90)
        Boardsrv	      (0x94)
         Pagesrv	      (0xb3)
        Porthand	      (0xb6)
          faxrpc	      (0xb0)
         faxserv	      (0xc7)
            SNMP	      (0xcf)
        SNMPTRAP	      (0xd3)
         SYSDOWN	      (0xd7)
             ups	      (0xdb)
        inetinfo	      (0xcc)
        cpqnimgt	      (0xef)
        cqmghost	      (0xf3)
        cqmgserv	      (0xf9)
        cqmgstor	      (0xfe)
        cpqwmgmt	     (0x106)
           faxdb	     (0x135)
         WORKSRV	      (0x35)
         WORKSRV	     (0x141)
         WORKSRV	     (0x145)
         WORKSRV	     (0x149)
         gateway	     (0x14d)
        NDDEAGNT	     (0x159)
        EXPLORER	     (0x150)
          LOADWC	     (0x151)
             OSA	     (0x154)
             mdm	      (0x3a)
            bbnt	     (0x16e)
          _Total	       (0x0)

Procname: <faxserv>
Is faxserv running ? 
Page if faxserv not running ? NO
Page if faxserv has less than 1 instances running ? NO
 YES

Procname: <inetinfo>
Is inetinfo running ? 
Page if inetinfo not running ? NO
Page if inetinfo has less than 1 instances running ? NO
 YES
procsline: <[parker.brookscanada.com] - faxserv OK - inetinfo OK>
RealcompName: <parker.brookscanada.com>

Send <status parker,brookscanada,com.procs green Thu Sep 30 10:19:15 1999
[parker.brookscanada.com] - faxserv OK - inetinfo OK> to <192.52.103.200>
MAKING SOCKET CONNECTION...
SOCKET CONNECTED OK...
CONNECTING ...
SENDING ...

Sent <121> bytes to <192.52.103.200>
Process list in registry: <faxserv:N:1 inetinfo:N:1>
Leaving procs service

Entering disk service

Disk exception list: D:90:95 C:90:95
C is in BB list
	DiskList is   <D:90:95 C:90:95}
	yellow: 90   red: 95
	total:      4141200   avail:      3219344  used:       921856   %22
	C drive needed to be checked
D is in BB list
	DiskList is   <D:90:95 C:90:95}
	yellow: 90   red: 95
	total:      8882140   avail:      8392756  used:       489384   %5
	D drive needed to be checked
E is not mounted
F is not mounted
G is not mounted
H is not mounted
I is not mounted
J is not mounted
K is not mounted
L is not mounted
M is not mounted
N is not mounted
O is not mounted
P is not mounted
Q is not mounted
R is not mounted
S is in BB list
	DiskList is   <D:90:95 C:90:95}
	yellow: 90   red: 95
	total:     20958940   avail:      1001212  used:     19957728   %95
T is not mounted
U is not mounted
V is in BB list
	DiskList is   <D:90:95 C:90:95}
	yellow: 90   red: 95
	total:     20958940   avail:      1001212  used:     19957728   %95
W is not mounted
X is not mounted
Y is not mounted
Z is in BB list
	DiskList is   <D:90:95 C:90:95}
	yellow: 90   red: 95
	total:        23072   avail:            0  used:        23072   %100

Send <status parker,brookscanada,com.disk green Thu Sep 30 10:19:15 1999
[parker.brookscanada.com]
Filesystem   1K-blocks     Used    Avail Capacity  Mounted
C              4141200   921856  3219344    22%    /FIXED/C
D              8882140   489384  8392756     5%    /FIXED/D
S             20958940 19957728  1001212    95%    /REMOTE/S
V             20958940 19957728  1001212    95%    /REMOTE/V
Z                23072    23072        0   100%    /CDROM/Z
> to <192.52.103.200>
MAKING SOCKET CONNECTION...
SOCKET CONNECTED OK...
CONNECTING ...
SENDING ...

Sent <455> bytes to <192.52.103.200>
Leaving disk service

Entering events service

msglevels: <SYS:ERR:Y:30 SYS:WARN:N:15 APP:ERR:Y:30 APP:WARN:N:15>

<APP:> message levels

checkfor[0]: Event type:ERR  Page:Yes  timelapse:30 mins

checkfor[1]: Event type:WARN  Page:No  timelapse:15 mins

Opened Application source


Time zone: 28800

Time zone bias: 480

Closed Application source

<SYS:> message levels

checkfor[0]: Event type:ERR  Page:Yes  timelapse:30 mins

checkfor[1]: Event type:WARN  Page:No  timelapse:15 mins

Opened System source


Time zone: 28800

Time zone bias: 480

Closed System source

<SEC:> not found in MsgLevels

Send <status parker,brookscanada,com.msgs green Thu Sep 30 10:19:15 1999
[parker.brookscanada.com] No bad messages
> to <192.52.103.200>
MAKING SOCKET CONNECTION...
SOCKET CONNECTED OK...
CONNECTING ...
SENDING ...

Sent <110> bytes to <192.52.103.200>
Leaving events service
Entering plugin service
External Path: <>
Leaving plugin service
 

> ----------
> From: 	Robert-Andre Croteau[SMTP:sirac@videotron.ca]
> Reply To: 	bb@bb4.com
> Sent: 	Wednesday, September 29, 1999 1:51 PM
> To: 	bb@bb4.com
> Subject: 	Re: {bb} Problem with monitoring disks with NT client
> 
> Joe Damiani wrote:
> > 
> > Hi there,
> > 
> > I am having a very confusing problem.  When I set up my NT clients, I
> didn't
> > specify the disks I wanted it to monitor.  Now, when I go to several of
> my
> > servers, they are missing one drive and instead are monitoring the CDRom
> > drive.  I have now specified the drives that I want it to monitor, but
> > nothing has changed on the monitoring screen.  I have stopped and
> restarted
> > the client, stopped and restarted the the server, but under disk for
> these
> > servers, it still shows the C drive and the CDrom, not the C and D
> drives as
> > specified in the client.  What am I doing wrong?
> > 
> 
> can you turn on ActivateLog on one of the faulty clients and send me
> the C:\TEMP\BB.LOG file.  That will tell me everything.  Take a look at
> it before sending it, maybe you'll notice something in your config.
> 
> bye
> -- 
> Robert-Andre Croteau	BSD,MOTU		robert@unix.sh
> Services Conseils Informatiques MOTU Inc. 	robert@motu.ca
> (514) 465-3057
> rcroteau@videotron.ca
> http://www.motu.ca/                             http://www.bb4.com
> 	Si le bonheur ne s'achete pas alors louez le.
> -
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