RE: {bb} Purple screen of death

["John D. Thrumston" <john.thrumston@utilipro.com>]

I removed the files, All is well now, once I again went thru and verified
that all of the suggestions were followed I shutdown and restarted bb all of
the servers and now everything is okay, Thanks to all of the brothers (and
sisters) for their assistance, The nice thing about getting into these
messes is that I learn so much more about the product with the aid of all
involved. In fact one of my associates was so impressed with the responses I
was getting to my queries that he is now going to load Big Brother on a
server at a major airline here in Atlanta. Kudo's to all involved.

-----Original Message-----
From: Jim Harmon [mailto:jharmon@colltech.com]
Sent: Wednesday, February 02, 2000 11:18 AM
To: bb@bb4.com
Subject: Re: {bb} Purple screen of death


You say you cleaned them... did you actually remove the files?

If you leave the empty files, that gives BBDISPLAY the impression that the
status for those machines is "null", and initiates the Purple level.

If you remove the empty files completely, then BBDISPLAY will pay no
attention to the removed machines, and other status colors will then work
for you.




>I cleared the logs of entries for these machines, and just to make sure
>re-cleaned the hist and histlogs I restarted all of my servers again (okay
>so I do overkill). The status changed to normal for 5 minutes and now I am
>back to purples again.
>HELP!!!
>
>-----Original Message-----
>From: Henrik Olsen [mailto:henrik@iaeste.dk]
>Sent: Thursday, January 27, 2000 12:00 PM
>To: bb@bb4.com
>Subject: RE: {bb} Purple screen of death
>
>
>On Thu, 27 Jan 2000 Mike.Jones@ons.gov.uk wrote:
>> > I recently removed 2 machines from being monitored by BB. One Solaris
>and
>> > one NT. I went thru all of the Solaris/Linux machines and removed them
>from
>> > the bb-hosts file and went to the BBDISPLAY and removed the entries
from
>> > www/hist and www/histlogs. I have physically turned both of the
machines
>off
>> > and yet I am getting a purple screen. When I check www/hist and
>www/histlogs
>> > they are creating new entries.
>>
>> > John Thrumston
>>
>> You need to take the entries out of ${BBHOME}/www/logs as well.
>To clear this up a bit, since I see this as confusing people often,
>the entries in ${BBHOME}/www/logs are the _only_ ones that influence this
>and is the only ones that _must_ be removed.
>
>The stuff in the other directories is just clutter that it's nice to clean
>out from time to time, but they have no relevance for purple screens, and
>shouldn't be mentioned as part of the solution for it.
>
>--
>Henrik Olsen,  Dawn Solutions I/S       URL=http://www.iaeste.dk/~henrik/
>             Do not meddle in the affairs of dragons,
>         for you are crunchy and taste good with ketchup.
>
>
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