RE: {bb} More paging rules questions

["Hale, Barbara S - CNF" <hale.barbara@cnf.com>]

Ben -

You might try installing bb-warnconfig2.pl from deadcat.  It will show
you a different view of the your bbwarnsetup.cfg and bbwarnrules.cfg
files than what bbgen does.  Maybe there is some odd spacing/typo
problem that it might show easier. 

Do you know if the notifications are following the bbgen info column
-or- could it be the notifications are correct and just the bbgen info
display is wrong?  For example, if test1 on prefixabc-rtr1.mydomain.com
goes yellow does the catchall-email actually get notified as well as the
pager-email?  

If you want to send me your actual bbwarnsetup.cfg and bbwarnrules.cfg
files, I would be wiling to take a look. 

Barbara

----
Barbara Hale
Unix Systems Administrator/CNF
2055 NW Savier Street
Portland, OR 97209 
hale.barbara@cnf.com

-----Original Message-----
From: owner-bb@bb4.com [mailto:owner-bb@bb4.com] On Behalf Of Ben Pitzer
Sent: Monday, June 21, 2004 8:05 AM
To: bb@bb4.com
Subject: RE: {bb} More paging rules questions


Brothers and Sisters,

I'm still having trouble with this particular issue.  Here is my config,
edited from my mistaken post of last week:

	hg-devices: prefix*rtr* prefix*ubr* prefix*swt* prefix*tsv*
prefix*ups*
	pg-devmgrs: pager-email@mydomain.com pager2-email@mydomain.com

Now, here's what's in bbwarnrules.cfg.  The plan is to have paging from
8am to 5pm, then hit the oncall pager from 5pm to 8am the next morning,
and all day on weekends (I don't think that pg-devices2 and pg-devices3
are of interest here, except that they are the same as pg-devices, but
with a different prefix, thus meaning a different set of hosts entirely,
yet with the same problems):

	hg-devices;;test1 test2 test3 test4;;1-5;0800-1659;pg-devmgrs
	hg-devices pg-devices2 pg-devices3;;test1 test2 test3
test4;;1-5;0000-0759 1700-2359;oncall-pager@mydomain.com
	hg-devices hg-devices2 hg-devices3;;test1 test2 test3 test4;;0
6;*;oncall-pager@mydomain.com
	*;hg-devices hg-devices2
hg-devices3;*;;*;*;catchall-email@mydomain.com

Now, that seems to work for most hosts in the hg-devices group.  However
a couple of the hosts in hg-devices group don't seem to work like that.
I have bbgen installed, and I am using the info column, which tells me
that all the hosts that should match prefix*rtr* (example is prefixabc-
rtr1.mydomain.com) match like this (pardon the poor representation of
the table that bbgen's info column puts out):

	Services			Ex. Services	Weekdays
Time		Recipients
	All							All days
0000-2359	catchall-email@mydomain.com
	test1 test2 test3 test4				Mon-Fri
0800-1659	pager-email@mydomain.com
pager2-email@mydomain.com

Now, why would this be the case, if hg-devices is in the excluded list,
and is included in the first three paging rules, why is it not being
included in the after hours rules, and why is it being included in the
catchall?  I'm a bit baffled.  I'm also baffled by the prefix*ups*
devices, which have this in the info column:

	Services			Ex. Services	Weekdays
Time				Recipients
	All							All days
000-2359			catchall-email@mydomain.com
	test1 test2 test3 test4				Sun,Sat
0000-2359			oncall-pager@mydomain.com
	test1 test2 test3 test4				Mon-Fri
0000-0759 1700-2359
oncall-pager@mydomain.com
	test1 test2 test3 test4				Mon-Fri
0800-1659			pager-email@mydomain.com
pager2-email@mydomain.com

So, this one catches all of the first three rules, but also hits on the
catchall, from which it is supposed to be excluded.  Can anyone shed
some light here?  Thanks.

Regards,
Ben Pitzer

---------------------------------------------

"Those that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."  --Ben Franklin--




> -----Original Message-----
> From: owner-bb@bb4.com [mailto:owner-bb@bb4.com]On Behalf Of Ben 
> Pitzer
> Sent: Thursday, June 17, 2004 10:58 PM
> To: bb@bb4.com
> Subject: RE: {bb} More paging rules questions
>
>
> Barbara,
>
> Thank you for pointing out my error.  This was the end of a long day 
> trying to figure out the problem.  In the email, I mixed up the hg- 
> and pg- prefixes.  They are right in the bbwarn*.cfg files, but 
> incorrect in my email.  So just swap the pg- and hg- prefixes in my 
> email.  As I said, they
> are correct in the files, so all is correct in my actual files in that
> sense.
>
> Still looking for some suggestions, though.  Thanks.
>
> Regards,
> Ben Pitzer
>
> ---------------------------------------------
>
> "Those that can give up essential liberty to obtain a little temporary

> safety deserve neither liberty nor safety."  --Ben Franklin--
>
>
>
>
> > -----Original Message-----
> > From: owner-bb@bb4.com [mailto:owner-bb@bb4.com]On Behalf Of Hale, 
> > Barbara S - CNF
> > Sent: Thursday, June 17, 2004 5:17 PM
> > To: bb@bb4.com
> > Subject: RE: {bb} More paging rules questions
> >
> >
> >
> > Ben --
> >
> > I don't know whether you have typos in your memo or whether your 
> > bbwarn*cfg really match what you have in your memo.
> >
> > You should check your prefixes... hg- and pg-.    My understanding
is
> > that hg- stands for Host Group and should be lists of servers while
pg-
> > are Paging Groups and should be email addresses.   Your examples
look
> > backwards... Plus your bbwarnrules.cfg only have pg- types, no hg-.
> >
> > Barbara
> >
> > ----
> > Barbara Hale
> > Unix Systems Administrator/CNF
> > 2055 NW Savier Street
> > Portland, OR 97209
> >
> >
> >
> > -----Original Message-----
> > From: owner-bb@bb4.com [mailto:owner-bb@bb4.com] On Behalf Of Ben 
> > Pitzer
> > Sent: Thursday, June 17, 2004 1:25 PM
> > To: bb@bb4.com
> > Subject: {bb} More paging rules questions
> >
> >
> > Brothers and Sisters,
> >
> > Okay, I've got the following paging and host groups set up in
> > bbwarnsetup.cfg:
> >
> > 	pg-devices: prefix*rtr* prefix*ubr* prefix*swt* prefix*tsv*
> > prefix*ups*
> > 	hg-devmgrs: pager-email@mydomain.com pager2-email@mydomain.com
> >
> > Now, here's what's in bbwarnrules.cfg.  The plan is to have paging 
> > from 8am to 5pm, then hit the oncall pager from 5pm to 8am the next 
> > morning, and all day on weekends (I don't think that pg-devices2 and

> > pg-devices3 are of interest here, except that they are the same as 
> > pg-devices, but with a different prefix, thus meaning a different 
> > set of hosts entirely, yet with the same problems):
> >
> > 	pg-devices;;test1 test2 test3 test4;;1-5;0800-1659;pg-devmgrs
> > 	pg-devices pg-devices2 pg-devices3;;test1 test2 test3 
> > test4;;1-5;0000-0759 1700-2359;oncall-pager@mydomain.com
> > 	pg-devices pg-devices2 pg-devices3;;test1 test2 test3 test4;;0 
> > 6;*;oncall-pager@mydomain.com
> >
> > 	*;pg-devices pg-devices2 
> > pg-devices3;*;;*;*;catchall-email@mydomain.com
> >
> > Now, that seems to work for most hosts in the pg-devices group.  
> > However a couple of the hosts in pg-devices group don't seem to work

> > like that. I have bbgen installed, and I am using the info column, 
> > which tells me that all the hosts that should match prefix*rtr* 
> > (example is
> > prefixabc-rtr1.mydomain.com) match like this (pardon the poor
> > representation of the table that bbgen's info column puts out):
> >
> > 	Services			Ex. Services	Weekdays
> > Time		Recipients
> > 	All							All days
> > 0000-2359	catchall-email@mydomain.com
> > 	test1 test2 test3 test4				Mon-Fri
> > 0800-1659	pager-email@mydomain.com
> > pager2-email@mydomain.com
> >
> > Now, why would this be the case, if pg-devices is in the excluded 
> > list, and is included in the first three paging rules, why is it not

> > being included in the after hours rules, and why is it being 
> > included in the catchall?  I'm a bit baffled.  I'm also baffled by 
> > the prefix*ups* devices, which have this in the info column:
> >
> > 	Services			Ex. Services	Weekdays
> > Time				Recipients
> > 	All							All days
> > 0000-2359			catchall-email@mydomain.com
> > 	test1 test2 test3 test4				Sun,Sat
> > 0000-2359			oncall-pager@mydomain.com
> > 	test1 test2 test3 test4				Mon-Fri
> > 0000-0759 1700-2359
> > oncall-pager@mydomain.com
> > 	test1 test2 test3 test4				Mon-Fri
> > 0800-1659			pager-email@mydomain.com
> > pager2-email@mydomain.com
> >
> > So, this one catches all of the first three rules, but also hits on 
> > the catchall, from which it is supposed to be excluded.  Can anyone 
> > shed some light here?  Thanks.
> >
> > Regards,
> > Ben Pitzer
> >
> > ---------------------------------------------
> >
> > "Those that can give up essential liberty to obtain a little 
> > temporary safety deserve neither liberty nor safety."  --Ben 
> > Franklin--
> >
> >
> >
> > -- 
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