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Re: {bb} Problem with Ack's



On Wed, 30 Jun 2004, Jimmy Hedman wrote:

> It was RCPT, i changed it to HOST. It should then only ack warnings from
> the same machine?

With a HOST pagetype, if you ack any alert for host X, then you have 
effectively acked *all* alerts for host X.

With a RCPT pagetype, if you ack any alert sent to recipient X, you have 
effectively acked *all* of recipient X's alerts.

With a EVENT pagetype, if you ack an alert for a host.service, you ack all 
alerts for just that host.service.

With a GROUP pagetype, if you ack any alert for a host defined in a group 
(in bb-hosts) then you have acked all alerts for all hosts in that group. 
Hosts not in any group belong to a global group and are handled as if a 
group were defined for all of them.

> > > We are seeing an odd problem when we are acking an alarm. All events
> > > following this ack within the ack-time are ignored, ie we don't get any
> > > mails sent to us if we acked that we are working on one server and
> > > another goes down. How can we configure this different?


--Jeff

"Three-ring binders rule!"
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