RE: {bb} email notifications help

["Mike Partyka" <mike.partyka@stonepath.com>]

Phil,

>That's incorrect, those files contain different things. The
>bbwarnrules.cfg file contains the "who and when" rules. They have the
>form "hosts;exhosts;services;exservices;day;time;recipients". Everything
>else (including the page and host group definitions) go into the
>bbwarnsetup.cfg.

Thanks so much for taking the time to answer. You were right on about the
rules needing to be in bbwarnrules.cfg in order for the notifications to
work. I copied those rules out and into the correct file and it worked like
a charm. Don't know why the original contractor would put them in the same
file, i was under the impression he was pretty familiar with Big Brother.

>This translates to "only page on red and purple (stale) alerts" and
>"send only e-mail for red and purple alerts"

What other colored alerts are there? Or where, would i find the possiblities
listed?

Thanks, again

-----Original Message-----
From: owner-bb@bb4.com [mailto:owner-bb@bb4.com]On Behalf Of Philip
Clark
Sent: Tuesday, July 27, 2004 6:01 PM
To: bb@bb4.com
Subject: Re: {bb} email notifications help


On Tue, 2004-07-27 at 21:18, Mike Partyka wrote:
> Hello,
>
> I am trying to get email notifications working in version 1.9c.
>
> Below is a list of the parameters set in the bbwarnsetup.cfg, the person
who
> set this up initially is no longer here and i am trying to determine why
the
> email notifications are not being sent out. The rules have been added to
the
> bottom of the bbwarnsetup.cfg rather than the bbwarnrules.cfg, but i
assume
> that's allowable.

That's incorrect, those files contain different things. The
bbwarnrules.cfg file contains the "who and when" rules. They have the
form "hosts;exhosts;services;exservices;day;time;recipients". Everything
else (including the page and host group definitions) go into the
bbwarnsetup.cfg.

> Would someone be kind enough to take a quick look at tell me if anything
> obvious jumps out as being a reason that email notifications would not be
> working?
>
> ########Begin list of bbwarnsetup.cfg parameters########

--8<--8<--< Standard stuff snipped. >--8<--8<--

> pagelevels: red purple
> pagelevelsmail: red purple

This translates to "only page on red and purple (stale) alerts" and
"send only e-mail for red and purple alerts"

> hg-routers:  Default_Internet_1 PHL_250 LAX_30 MIA_90 Shakopee_95

These look plausible.

> pg-routers: 6512085798@tmomail.com
> pg-email: 6512085798@tmomail.com
> pg-redhat: 6512085798@tmomail.com
> pg-sun: 6512085798@tmomail.com

Not strictly necessary, since they are all the same, but logical.

> hg-routers;;*;;0-6;0000-2359;pg-routers
> hg-email;;*;;0-6;0000-2359;pg-email
> hg-redhat;;*;;0-6;0000-2359;pg-redhat
> hg-sun;;*;;0-6;0000-2359;pg-sun

And these are the lines that should be placed in the bbwarnrules.cfg
file, rather than bbwarnsetup.cfg.

Cheers, Phil.



--
Real computer scientists despise the idea of actual hardware. Hardware
has
limitations, software doesn't. It's a real shame that Turing machines
are so
poor at I/O.

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