RE: {bb} email notifications help

[Philip Clark <pcclark@tiscali.co.uk>]

On Wed, 2004-07-28 at 14:36, Mike Partyka wrote:
> Phil,
> 
> Thanks so much for taking the time to answer. You were right on about the
> rules needing to be in bbwarnrules.cfg in order for the notifications to
> work. I copied those rules out and into the correct file and it worked like
> a charm. Don't know why the original contractor would put them in the same
> file, i was under the impression he was pretty familiar with Big Brother.

It's quite an odd error. It might have been due to a combination of
filename completion and a lack of caffine.

> >This translates to "only page on red and purple (stale) alerts" and
> >"send only e-mail for red and purple alerts"
> 
> What other colored alerts are there? Or where, would i find the possiblities
> listed?

The only other colour that makes much sense would be "yellow". Typically
they are non-critical or warning conditions. In general I'd only
recommend sending pages for these if you don't normally have a human
looking at the BB screen.

With your set-up, there is no need to have anything listed in
pagelevelsmail. Many people have problems with this option since it
works by suppressing all non-mail pages for the colours listed.
Because you only have e-mail recipients defined, there are no other
types to suppress.

Another thing that you might have to consider, depending on your
environment, is the reliability of your paging mechanism. I'm
guessing that you're using some type of e-mail to pager service
which means that a major network outage might stop all the alerts.
If that thought brings you out in a cold sweat, you might look
into putting a modem on the BBPAGER machine and configuring it
to dial the pagers directly.

Cheers, Phil.



-- 
Real programmers don't comment their code. If it was hard to write,
it should be hard to understand.

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