Re: {bb} Ack an alert if no page?

[Jeff Stoner <leapfrog@freeshell.org>]

On Fri, 5 Nov 2004, Shane Presley wrote:

> I have some tests that can go yellow or red, and nobody will be
> pages/e-mailed.  For example if disk space is high, it will go yellow
> then red, but only on the web display (bb.html).  We have operators in
> the NOC that watch those.
>
> If is possible for them to acknowledge a yellow/red condition, even if
> there was no e-mail/page.

Ack numbers (required to acknowledge a condition) are generated on a 
recipient-basis. No recipient = no ack number.

To do what you propose would require crafting a custom paging script (see 
examples in ext/pg) that keeps track of the condition (host.service) and 
the corresponding ack number and pushes that info some place where your 
NOC Ops can get to it (write it to a separate web page, make an RSS data 
feed out of it, email it to someone - but then just use a regular email 
recipient, etc.) They can then use the ack number to ack the condition.

--Jeff

"Would you like to go for Door #2?"
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