{bb} Ack's and np files

["Ian Blair" <iblair@messagelabs.com>]

Title: Ack's and np files

Hi Everyone,

Just a quick question from a bit of a beginner (sorry!!)…..

Can anyone tell me how /var/bb/tmp/np_* files are created?  I am asking because quite a few of myred and yellow tests are not producing np files, and are therefore not available for acknowledgement.  For example, I monitor diskspace using the same script on aroung 100 different servers.  However, if there are 20 red, often only 5 or 6 appear on the acknowledgement page.  I have tried removing all the np files, and tried removing the /var/bbvar/log/ files for some tests, but doesn't help at all.  If I could work out what triggers an np file to be created then that might help!

Many thanks!!!
Ian :o)

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