Re: {bb} pesky purple reports

[Richard Warkentin <warkentin@bellsouth.net>]

Purples, even "complicated" ones, are discussed in detail in the 
archives.  Suggest you make a search there.  If you still have a problem, 
then ask here but you stand a better chance of eliciting suggestions if you 
take the time to list the things you've tried.  Look at several different 
questions, even going back a couple of years.

The most likely reason your windows servers showing dashes (except for the 
tests run on the network server) is because the client
1) isnt running
2) reports using a different name than is listed in the bb-host files.
     a) Possibly a "case" difference
      b) possibly a difference in the "fully qualified name" configuration.

first, check the bbvar/llog (I think, if not look for it).  This is the 
first place log files are placed.  check see if the server is there under a 
different name.  easiest way to fix it is to use an alias.  If memory 
serves, upper right of the windows config screen.

By the way, the "dashes" question was asked less than a month ago.  (in no 
way is it restricted to Windows servers)




At 01:44 PM 1/7/2005, you wrote:
> I've done all this and no change.  Anytime I do this on a Windoze server, 
> the alerts simply disappear only to be replaced by hyphens.
>
>
>
> > From: Ye Ying <yying@scripps.edu>
> > Reply-To: bb@bb4.com
> > To: bb@bb4.com
> > Subject: Re: {bb} pesky purple reports
> > Date: Thu, 06 Jan 2005 17:28:17 -0800
> >
> > Make sure to modify all of the bb-hosts on all of the client machines
> >
> > then follow this procedures:
> >
> > 1. Stop the bb services on bbdisplay machine, then delete all of the
> > $BBHOME/www/html/*
> > $BBHOME/bbvar/logs/*
> > $BBHOME/bbvar/hist/*
> > $BBHOME/tmp/*
> >
> > 2. restart the bb on each client machine
> >
> > 3. finally start the bb service on bbdisplay machine.
> >
> >
> >
> > Doctor Khumalo wrote:
> > > I've got five servers that continue to get purple alerts and I was 
> > > wondering if anyone knew how to get rid of them.
> > >
> > > On four of the machines (Enterprise Linux) I had nmap running. This has 
> > > now been disabled (removed from bb-hosts #) but instead of giving me a 
> > > dash in the field, it give me a purple icon.
> > >
> > > On the one Windoze machine, I've installed the latest client version of 
> > > BB (3.01) since I had to reinstall the whole OS after the hard drive 
> > > went kaput. The connection is green; the nmap is green; but everything 
> > > else is purple.
> > >
> > > Any suggestions?
> > >
> > > _________________________________________________________________
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