{bb} BBGEN 3.5 Multi-content test DNS error

[brent.mccrackin@bell.ca]

Title: Message

I have a couple of websites with a single page being checked for two distinct content strings that happen to be hosted on Windows servers.

 

The BB-HOSTS entry for them is of the form:

 

1.2.3.4 website    # cont=test1;http://website/testpage.asp;STRING1[[:space:]]OK  \

 cont=test2;http://website/testpage.asp;STRING2[[:space:]]OK

 

 

This produces 3 columns for the host - test1, test2 and http - as expected.  Alerts for test1 go to one pager, alerts for test2 go to another pager, and alerts for http go to yet another location as required by the people carrying the pagers.

 

 

When there is a problem with the website, though, with the specific examples being an Internal Server Error 500 code, the http column goes red with a 'DNS ERROR' message and the test1 and test2 columns go clear, but report the error page results.  This causes confusion with the people carrying the pager, as they think there is a problem with the DNS server or Big Brother, rather than seeing the 500 error from their servers.

 

There is no evidence of an actual DNS error - the only error is a 500 code from the webserver produced by the content test.

 

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Brent B McCrackin

UNIX Systems Specialist - Bell Sympatico

Brent.McCrackin@Bell.ca   PH: 416-353-0692

"Serenity through viciousness."