Re: {bb} Comments For Tests

[Henrik Storner <henrik-bb@hswn.dk>]

In <OF2DC5BAAE.1FA626E5-ON85256FA9.0052DCA5-85256FA9.00538658@CORE.VERIZON.COM> chris.ivey@verizon.com writes:

>Does anyone know if there is a way to add comments to a test, or to 
>disable the color change for a specified window?  Here is my situation - I 
>have written scripts to monitor 4 of our applications (HP Openview, and 
>Micromuse Netcool/Webtop/ISM).  These applications go down every night on 
>a schedule for maintenance/backups/etc.  More than once, since I installed 
>and configured the application, we have been paged in the middle of the 
>night when the application showed down on BB, but when the maintenance 
>window was active. 

Several issues here.

1) Since your apps have some downtime every night, you may want to set
the bbwarnrules.cfg so that it doesn't send out page-messages during
the night. The field just before the recipient is a "time" field, so
you can define the time of day here that you want the alerts to be
sent.

2) There are patches for BB that allows you to define planned
"downtime" for a host; such a patch is included as part of the bbgen
toolkit (available on www.deadcat.net; it is now part of the Hobbit
monitor available on hobbitmon.sourceforge.net).

> It would be nice to be able to add comments to the 
>output of the test... either in this scenario (without hardcoding the 
>comments into the script itself), or in a situation where there is a 
>warning or panic that we can not fix until we get assistance from the 
>vendor.

You should be using acknowledgments. When you get an alert, there's a
7-digit number included with the alert. Go to the "acknowledge"
webpage - it's below one of the icons in the upper left. Enter this
number into the security code field. The text you enter in the other
field will show up on the status page.


Regards,
Henrik
--
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=-=-=-=-=-=-=-=-=-=
To unsubscribe from this list, or to subscribe to the bb-digest list
send e-mail to mailto:majordomo@bb4.com with unsubscribe bb -and/or-
subscribe bb-digest in the BODY of the message.