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{bb} Escalation of Alerts



Hello all -

We've got a new 24-hour support system set up. I've got a new Blackberry which will be receiving all the incoming alerts for Big Brother. The person on call will have this on them for the week and will be the primary contact. There is a secondary contact who has their own Blackberry as well.

Question: is there a way to configure BB so that if the first page is not responded, it will page another account?

For example, if our DHCP server goes down on Saturday night at midnight and the primary contact doesn't acknowledge the problem within the hour, can BB then page the secondary contact?

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