Re: {bb} Modem Not Answering?

[Robert Herron <robert.herron@gmail.com>]

Ok, I didn't provide enough information.  We're an electric utility
and people call us when the power is out or they have a question about
their bill.  Earlier this week, our local inbound phone numbers died
-- generic all circuits busy message.  The problem went undetected for
several hours.

Obviously, this inconvenienced our customers and caused an uproar. 
The solution put in place is for our electric operations center to
manually calls the various phone numbers every hour.  The center is
staffed 24x7.  The telecom group apparently doesn't have a better or
automatic way.

Being manual and that the center has to work with field crews, manage
power outages, etc, it could be lost in the shuffle.  So, their
manager asked whether BB could do the monitoring.  They know about BB
since it sends alarms to them for our computer room HVAC and whole
building UPS.

I found nothing on deadcat. I found this thread after a quick search
on gmane.  I was hoping a brother had a modem check script and I could
modify it to suit my needs versus building from scratch.

So, that is the full story.  If anyone knows of a better way, I'm all ears.  

On 5/26/05, Robert Herron <robert.herron@gmail.com> wrote:
> Did anyone ever do this?  I have a similar need and was hoping to
> leverage the work.
> 
> 
> On 12/22/04, Trent Melcher wrote:
> > From: Trent Melcher <tmelcher <at> trilogytel.com>
> > Subject: RE: {bb} Modem Not Answering?
> > Newsgroups: gmane.network.bb4.general
> > Date: 2004-12-22 18:11:18 GMT (22 weeks, 1 day, 2 hours and 15 minutes ago)
> >
> > Sure, this should be possible,  you should be able to script something using
> > minicom, if you dial a modem and it answers you will get back some kind of
> > an ACK from the modem, if not you should get back a NO ANSWER....
> >
> > Did around on google probably something out there like this.
> >
> > Trent
> >
> > Trent Melcher
> > Network/System Administrator
> > Startouch International LTD.
> >
> > > -----Original Message-----
> > > From: owner-bb <at> bb4.com [mailto:owner-bb <at> bb4.com] On Behalf Of
> > > Shane Presley
> > > Sent: Wednesday, December 22, 2004 10:59 AM
> > > To: bb <at> bb4.com
> > > Subject: {bb} Modem Not Answering?
> > >
> > >
> > > Is there any way with BB to test that a modem does not answer?
> > >
> > > Basically we have a policy that says modems on our network
> > > must be turned off, unless being used for support, and they
> > > must be shut off when finished.
> > >
> > > So I want BB to dial a modem number, and if it receives a
> > > modem answer, give a red alert.
> > >
> > > Sound possible?
> > >
> > > Shane
> > > --
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> > --
> >
> >
> > Robert Herron
> > robert.herron@gmail.com
> >
> 
> 
> --
> 
> 
> Robert Herron
> robert.herron@gmail.com
> 


-- 


Robert Herron
robert.herron@gmail.com

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