Hi,
Thanks once again for your replies.
To clarify, from the machines in the bb-hosts file below the onces that
are not working are
saturn and devj30a the others are working fine.
12.40.98.2 support.xyz.com # BBPAGER BBNET BBDISPLAY ftp testip cpu disk
procs http://www.xyz.com
> 169.143.196.44 devf50b # cpu disk procs testip
> 169.143.196.42 venus # cpu disk procs testip
> 12.20.194.5 devj30a # cpu disk procs testip
> 12.20.194.12 saturn # cpu disk procs testip
Also in the bbvar/logs file i see the logs as the machine names
(venus.cpu, venus.conn etc) and not fully qualifies names for all the
machines.
Again in the bbvar/logs, i see the logs files only for those processes
that are being diplayed. For eg, venus is sucessfullly displaying cpu,
disk, procs etc so i can see the venus.cpu, venus.disk etc. Where as on
the other hand, saturn is only displaying conn and in the logs i can only
see saturn.conn. I do not see any file called saturn.cpu or saturn.disk.
in the mean while i did make the changes to the bb-host file on the server
as u suggested, but that did not help.. the display is the same, with
nothe showing for saturn
Please advice, what else i can do...
Philip Clark <bblist@cannae.uklinux.net> wrote:
On Wed, 2005-05-25 at 22:25, nickykav nickykav wrote:
> Hi Phillip,
>
> Thankyou for your response, that was very informative.
> below is the content of my bb-hosts file (it is the same on the server and
> all of the clients:
That's "a good thing ". It makes things simpler if you keep them
synchronized.
> 12.40.98.2 support.xyz.com # BBPAGER BBNET BBDISPLAY ftp testip cpu
disk procs http://www.xyz.com
> 169.143.196.44 devf50b # cpu disk procs testip
> 169.143.196.42 venus # cpu disk procs testip
> 12.20.194.5 devj30a # cpu disk procs testip
> 12.20.194.12 saturn # cpu disk procs testip
OK.
1. You can lose the directives for client tests. They're not doing
anything and they are invalid.
2. You've got a fully qualified domain name (FQDN) for your server
and short names for everything else. Don't do that, it'll only
cause you grief. Unless you really, really have to, use FQDN
for everything.
3. You've got "testip" directives there which modify the default
behaviour (test by name) to perform network tests using the
IP number instead. They are not doing anything for the clients
(which don't have any network tests defined) and should be
avoided for the server. If "support.xyz.com" does not resolve
to your BB server, you would be much better off using a name
that actually does resolve.
In summary, I think that your bb-hosts file should look more like:
12.40.98.2 support.xyz.com # BBPAGER BBNET BBDISPLAY ftp
http://www.xyz.com
169.143.196.44 devf50b.xyz.com #
169.143.196.42 venus.xyz.com #
12.20.194.5 devj30a.xyz.com #
12.20.194.12 saturn.xyz.com #
> the bbvar/logs do not show any files form an unknown source. i have
> confirmed that.
If you have files like "devj30a,xyz,com.cpu", then the client is
reporting with FQDN, but that will not match with the short name
that you were using in the bb-hosts file. If there are no files
starting with devj30a (other than "devj30a.conn") then the client
isn't getting it's report through.
> I do see some errors in the BBOUT of the client saturn (thats the client
> whos status i cant see)
> Wed May 25 14:22:40 2005 bb-local.sh Wed May 25 14:22:40 2005 bb CAN'T
CONNECT TO bbd SERVER @ 12.40.98.2
> Wed May 25 14:22:40 2005 bb-local.sh Wed May 25 14:22:40 2005 bb
Unknown host: support.xyz.com
> Wed May 25 14:22:46 2005 bb-local.sh Wed May 25 14:22:46 2005 bb
CONNECTION TO 12.40.98.2 TIMED OUT...
An occasional failure might be OK but, if it's happening often the
status will end up going purple (stale). If possible, you should use
a name that resolves for your BB server (and avoid using "testip")
> But on the other hand, i checke! d the BBOUT of Venus (thats the client
whos
> status i can see) i see simillar errors:
> ue May 24 14:36:18 2005 bb-local.sh Tue May 24 14:36:18 2005 bb CAN'T
CONNECT TO bbd SERVER @ 12.40.98.2
> Tue May 24 14:36:18 2005 bb-local.sh Tue May 24 14:36:18 2005 bb
Unknown host: support.xyz.com
> Tue May 24 14:36:19 2005 bb-local.sh Tue May 24 14:36:19 2005 bb CAN'T
CONNECT TO bbd SERVER @ 12.40.98.2
>
> Only difference in the 2 is that the connection is not timing out for
venus.
> Can yout tell me what i can do now. to further investigate / solve this
> problem.
The best test for client connection problems is to see if you can
telnet to port 1984 on the server from the client. If not, you'll
need to try and figure out why. Common reasons are routing problems
or a firewall being configured by default on the server.
Since "saturn" on the 12 network is OK and "venus" on the 169.143
isn't, I'm guessing that "venus! " doesn't have a valid route to the
12 network.
Cheers, Phil
--
Watson's Law: The reliability of machinery is inversely proportional to
the
number and significance of any persons watching it.
--
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