{bb} No Notifications from BB after upgrading to bb1.9f-btf and RHEL 4

["David" <david@lolling.org>]

Hello,

A former employer has asked me to upgrade 4 BB servers I deployed several
years ago from:
Red Hat 8 / bb1.8b
Red Hat 9 / bb1.8b
Red Hat WS 2.1 / bb1.8b

to:
Red Hat Enterprise Linux ES release 4 (Nahant Update 1) / bb1.9f-btf


After installing the OS, the new version of BB, migrating the config
files and working through most of the issues, I have found that I am
no longer getting email notifications.

At first I blamed it on selinux, so I set selinux to permissive mode
which did not solve this particular problem.

My bbuser is george:orwell.

I found under RHEL 4 that the user george cannot send mail from
the command line, nor can the user goerge send email from the command
line when su'd from root but the root user can send email from the
command line.

For the time being, I am using MUTT as the email client as it can
send email as george, su - goerge and root.

I have recompliled bbpage.c to include debugging information and switched
to a very minimal bbwarnrules.cfg and bbwarnsetup.cfg for testing purposes.
While tailing BBOUT, I can see where bbd is trying to process notifications
but never seems to find a match and gives up.

For example when I try to send a page using bb-ack.html/bb-ack.sh we I see:

argmsg: notify-admin.pagehelp 8675309 User has requested your help.  Call
8675309
msg: 8675309 User has requested your help.  Call 8675309
hostsvc: notify-admin.pagehelp
2nd word in message is: <8675309>
We have a "notify-admin" request
bbwarn: TRUE
The pagelevels is set to <red purple>
pagedelay: 1
cfgdelim: ;
svcerrlist: disk:100 cpu:200 procs:300 msgs:400 conn:500 http:600 dns:800
ERR:999
pagehelpcode: 911
hostinfo: (hostsvc:notify-admin.pagehelp) (bbhostsvc:notify-admin.pagehelp)
(redhost:notify-admin) (redsvc:pagehelp)
ignforall:
machip: 8675309 - svcerr: 911
rule line: *;;*;;*;*;lollidp@cat.com
rule line: notify-admin;;pagehelp;;*;*;lollidp@cat.com
Column 1: notify-admin
Column 2:
Column 3: pagehelp
Column 4:
Column 5: *
Column 6: *
Column 7: lollidp@cat.com
Substituting hg- tags in the rule line
Original column 1:       notify-admin
Checking host definition: notify-admin
Included hosts are: <notify-admin>
Column 1 converted to a regex: <notify-admin>
Original column 2:
Excluded hosts are: <>
Trying to match host <notify-admin> with hosts regex: notify-admin
Host <notify-admin> matched this regex: notify-admin
Trying to match service <pagehelp> with svcs regex:
Day definition in rule line matched all (*)
Time definition in rule line matched all (*)
Recipients column: <lollidp@cat.com>
Validate recipient: <lollidp@cat.com>
The list of recipients to notify is now: <8H~>
The list of recipients to ignore is now: <>
The final list of recipients is: <8H~>
rule line: unmatched-*;;*;;*;*;lollidp@cat.com
Preliminary recipients list <8H~>
Keep only one recipient definition per recipient
Our recipients list is <8H~ >
Working on recipient <8H~>
getdelay(): PAGE_BASIC:DEFAULT - initdelay = 0, delay = 1
Adding recipient <8H~> to recipient list
Final recipients list <8H~>

other notifications look like:
rule line: unmatched-*;;*;;*;*;lollidp@cat.com
Column 1: unmatched-*
Column 2:
Column 3: *
Column 4:
Column 5: *
Column 6: *
Column 7: lollidp@cat.com
Substituting hg- tags in the rule line
Original column 1:       unmatched-*
Checking host definition: unmatched-*
Included hosts are: <unmatched-*>
Column 1 converted to a regex: <unmatched-*>
Original column 2:
Excluded hosts are: <>
Trying to match host <dqhpsp.cnc.cat.com> with hosts regex: unmatched-*
Ignore this rule as host <dqhpsp.cnc.cat.com> did not match this regex:
unmatched-*
Oh well, no recipients were determined, we're done


Notifications did work on the old servers, so I am assuming the old config
files
are still valid.

I have racked my brain on this one, so any help or guidance would be
appreciated.

Thanks,

David

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