RE: {bb} 2 newbie questions

[Philip Clark <bblist@cannae.uklinux.net>]

On Thu, 2005-09-01 at 18:04, Paula_Stankus@doh.state.fl.us wrote:
> BB is installed on Windows and there is a conf. file.  My configuration
> experience has been in Unix - in the config. File on Windows apparently
> you can ignore messages - I would like to ignore messages about a
> particular service not running.  What exact text do I need to use?
> 
> 
> All of a sudden BB is showing up purple on a specific box we are
> monitoring.  This is a Windows 2000 OS.  I checked that the agent was
> running - it was.  Where else do I check to find out why it producing
> purple messages?
> 
> Thanks,
> Paula

This list is concerned more with the Unix(-like) version of BB.
You might get more targeted help if you post this to the BBNTD
list.

In general, the purple reports are for "stale" messages. It's
alerting you to that fact that something that you used to be
testing is no longer being updated. If this was what you
intended, you just need to remove the "stale" status logs.
There is a "bbrm" utility which does this for the Unix
version, I assume that there's something similar for NT.

If, as appears to be the case here, these are test that you
still want to run, you'll need to investigate why the status
messages are not getting through. The first step would normally
be to check that the problem client can still connect to port
1984 on the server. On Unix, "telnet" is the tool of choice for
this. I'm not sure if the M$ version is going to do the job,
but it's probably the best place to start.

If that looks good (the server should close the connection
after a small delay), I'd next try to re-install the client.

Cheers, Phil.



-- 
Speer's 1st Law of Proofreading: The visibility of an error is inversely
proportional to the number of times you have looked at it.

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