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{bb} Multiple notifications and ACK




Brothers,
       I have recently enabled the notifications on my BB installation, much to the chagrin of the person carrying the on-call pager.  :o)  Anyways, I have noticed that there may be an issue (whether with me or with BB I don't know) with acknowledgement and multiple notifications.  Here is the scenario:


1.) BB pages that there is something wrong with a box (Code 2534910)

2.) After 5 minutes, BB pages again that there is something wrong with a box (Code 2385110)

3.) 5 more minutes, BB pages again (Code 2486810)

4.) The person carrying the pager did not hear the first 2 pages, but hears the third

5.) That person opens up BB and acks the page using the 2486810 code

6.) BB pages again...


In this case, which code should the person with the pager ack the notification with?  The first code?  The last one that came in?  Please help me understand this better...  thank you!


Chris Ivey

HP OpenView Certified Consultant - NNM 6.x on Unix  (0010-01-42093)
SkillDrill.com Certified Cold Fusion 4.5 Developer
MTS - Systems Engineer IV
Verizon Data Services, ENSS-West NMS Tools Group
AIM: IveyAtGTEDS

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