RE: {bb} Ignore short lived errors.

["McClinton, Rick" <McClinton_Rick@tmaresources.com>]

I use ~10 all the time to ignore short things. Polling should be 5
minute cycles.  It is hard for BB to think about things that are shorter
than its polling cycle, no matter where this 4:44 is coming from. 

If it always happens at the same time of day, you could set up the
warning rule to not cover that point in time.


-----Original Message-----
From: owner-bb@bb4.com [mailto:owner-bb@bb4.com] On Behalf Of Robert C.
Mosher II
Sent: Thursday, November 10, 2005 2:08 PM
To: bb@bb4.com
Subject: {bb} Ignore short lived errors.
Importance: Low

About once a day, big brother reports that SMTP is down for one of our 
severs. This outage only lasts for 4 minutes and 44 seconds ( I'm 
guessing this is the how often big brother polls services ). Since the 
duration is so short, it is not a concern, and I would like big brother 
to ignore outages shorter that 5 minutes.

In bbwarnrules.cfg I added the rule:
host.*;;smtp;;;;admin@domain.com:~5

It appears I've misunderstood the escalation rules, as this only delays 
sending the message. Is there anyway I can get BB to not send a 
notification message if the outage is shorter than a certain duration?

Thanks,
Rob
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