Re: {bb} cant get BBNT Client working

[Philip Clark <bblist@cannae.uklinux.net>]

On Tue, 2006-01-31 at 22:36, Adam Kendall wrote:
> Hi all,
>
> I have previously had BB server installed onto a W2K machine, and a NT
> client installed on a WXP machine. All has been working fine.
>
> However, I have now installed BB Server onto a Linux machine, and I have
> that up and running.
>
> But when I changed the bbdisplay host name in bbntcfg.exe on the WXP
> machine it is not working. I cannot get procs, msgs, disk or cpu to show
> up. Conn for the client works fine, so I have obviously entered it into
> the bb-hosts file correctly.
>
> I have tried to telnet using port 1984 from the WXP machine to the Linux
> server  - just comes up with a blank screen and a cursor flashing, no
> prompts (does this mean its working?). I have also asked my manager to
> make sure that port 1984 is open and he says it is. He had someone else
> try to telnet 1984 to the WXP machine - and they said they could.
>  
> When I try and ping the WXP machine from the Linux box - ping client1 -
> I get "ping: unknown host client1" 
> 
> But if I ping client1.nuw.org.au - there is a response.
> 
> If I ping by ip address - fine too.

With a command line telnet client (as found on Unix and Linux),
what you should see is that the connection succeeds (the client
echos a line to inform you of that and one to specify the
escape character) but there will not be a response from the
server. Then, after a few seconds, the server will close the
connection.

If the connection closes immediately, or waits indefinitely to
connect, this is normally a sign that a firewall is getting in
the way. I'm not sure that the telnet application on XP will
provide enough feedback to allow an effective test.

Another thing that you should do is check the BBVAR/logs
directory to see if the client is reporting using the name that
you expected. You can use the FQDN and Alias settings on the
client to adjust this as required and remember that case is
important (CLIENT1 != client1).

Cheers, Phil.



-- 
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