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Re: {bb} Update outages for SLA reporting



The best way that I can think of is to use bb disable during the outage (this can be cron'd up) so that the outages are separated out by color. Planned outages then show up in blue, not red.

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|Y#| | | |\/| | \ |\ | | | Ryan Novosielski - User Support Spec. III
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Eagen, Dave wrote:

I'm trying to find a way to update outage information for SLA reporting purposes. We need to be able to go back and somehow mark an outage as being planned and therefore not counted for SLA purposes. How can that be done?


-Dave


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