Re: {bb} 64-bit Machines

[Philip Clark <bblist@cannae.uklinux.net>]

On Mon, 2006-03-13 at 12:22, Fredrik Forss wrote:
> Hi,
> 
> I am seeing some odd stuff with my BB installation and 64-bit servers.
> 
> I have a Solaris server that is monitoring several Windows servers
> (about 50). A few of these are HP 64-bit type servers. From these
> 64-bit servers i stop recieving input from my external monitors after
> about a couple of weeks of running fine. If I then reboot the 64-bit
> machine it starts reporting again from the external monitors for
> approximately two weeks.
> 
> Has anyone seen such issues ??
> 
> Note, all the other standard monitors keep working just fine all the
> time its only the monitors specified in the externals list in BBNTCFG.
> I can also say that this never appears on any of the 32-bit servers
> which are about 95% of the total amount of servers.

So, if I understand correctly, the standard client tests appear to be
unaffected, but all the specified external tests turn "purple" at the
same time. If that's the case, I'd try the following:

1. Periodically check the memory usage of the BB client, using the
   task manager, to see if there is a memory leak.

2. Set ActivateLog to see if it reports anything interesting.

3. When the problem happens next, try running the external test
   manually to see if that is still effective. This should indicate
   if BB is just failing to run the scripts or is failing to pass
   the data back.

4. Also once you have the problem again, I would try restarting the
   client process (rather than rebooting the machine) to see if that
   is sufficient to cure it.

It might also help others to know what version of Windows you are using,
including the service pack level and if this is the 64-bit version.
Also, if Windows was pre-installed by HP, is there any vendor-specific
software running?

Cheers, Phil.



-- 
A professor is one who talks in someone else's sleep.

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