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Re: {bb} bbwarnsetup and bbwarrules stopped working



Thanks for the info. I did a lot of cleanup of old rules and implemented it similarly to your recommendation. It looks like it's working like a charm now. :)

On Wed, 22 Mar 2006, Philip Clark wrote:

Date: 22 Mar 2006 22:59:17 +0000
From: Philip Clark <bblist@cannae.uklinux.net>
Reply-To: bb@bb4.com
To: bb@bb4.com
Subject: Re: {bb} bbwarnsetup and bbwarrules stopped working

On Wed, 2006-03-22 at 19:17, Chris Naude wrote:
List,

I've run into a problem with paging(email) out on red/purple alerts.

I made several changes to bbwarnrules.cfg and bbwarnsetup.cfg adding and
removing pg- and hg- groups.
I was basically trying to create a group of systems that pages 24/7 and a
group of systems that pages during a certain time window.

bbwarnrules.cfg:

hg-prod: system1* system2*
hg-dev: system3* system4*
pg-ops: operator@host.com
pg-admin: 999999@alltell.com

bbwarnsetup.cfg:

hg-prod;;*;;*;*;pg-admin:60 pg-ops:60
hg-dev;;*;;*;0701-1859;pg-admin:60 pg-ops:60
hg-dev;;*;;*;0000-0700 1900-2359;pg-ops:60

The configuration seems pretty straightforward. Has anyone else done
somethig like this?

What happened after I made this change was that pg-admin stopped receiving
pages alltogether. After this I reverted back to my backup copy of
bbwarnrule/setup. After reverting to my working backup of these two files
paging stopped completely. I check the BBOUT and see no errors. The
notifications.log shows no activity at all now. This is really perplexing
me now. It should also be noted that I am testing by running
$BBHOME/bin/bb system1 "status system1,domain,com.msgs red `date`<p>This is a test of the
paging system. Please ignore. -CN"

Any help would be greatly appreciated.

Just a guess but, since page groups are normally at the end of the bbwarnsetup.cfg file, you should make sure that the last rule is a complete line (including a line terminator). I normally add a couple of blank lines to the end of all text config files, just in case.

Also, given your requirements, I'd have structured the rules as:

 hg-prod;;*;;*;*;pg-admin:60 pg-ops:60
 hg-dev;;*;;*;0700-1900;pg-admin:60
 hg-dev;;*;;*;*;pg-ops:60

Functionally, it should be just the same as the ones you used. For
me, it's just a little easier to understand.

Other than that, I don't see anything out of the ordinary with your
config. The best way to troubleshoot may be to move in smaller steps
between old and new and note where behaviour departs from what you
expect.

Cheers, Phil.



--
How come you never see a headline like "Psychic Wins Lottery"?
(Jay Leno)

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Chris Naude
cnaude@36bit.com
SDF Public Access UNIX System - http://sdf.lonestar.org
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