Re: {bb} Does Escalation work on yellow alarms?

[Philip Clark <bblist@cannae.uklinux.net>]

On Thu, 2006-05-25 at 17:08, Dave Thacker wrote:
> BB 1.9e-btf
> 
> pagelevels: red yellow purple
> pagelevelsmail: yellow 
> 
> The rule(s) in question looks like this 
> 
> resfiles6;;pages_free;;0-6;0000-2359; pg-dba:30 sysadmin@mydomain.com:60
> resfiles6;;pages_free;;0-6;0000-2359; pg-escalate:^60[~5]
> 
> What I think should be happening:
> 
> If the test returns yellow, 
> -pg-dba should be ignored (because it's not an email address)
> -sysadmin@mydomain.com should be send an email (because it *is* an email
> address
> 
> If the test remains yellow for over 60 minutes, a notification should be
> sent to pg-escalate.  (I'm currently sending this to my home email
> address for testing purposes.)
> 
> What is really happening:
> 
> The test has been yellow for over 4 days, no notices are being sent to
> the escalation alias.  
> 
> Do escalations work on yellow or on red only?

Escalation should not depend on the colour.

If what you want is to escalate after 60 minutes and then page every
5, the rule should be ^60-5. The square brackets are included in the
help file to show an optional part and the separator is a dash, not
a tilde. I would also retain the use of an asterisk for days and
times, as it makes the rule easier to interpret. The rules would then
be:

    resfiles6;;pages_free;;*;*; pg-dba:30 sysadmin@mydomain.com:60
    resfiles6;;pages_free;;*;*; pg-escalate:^60-5


Cheers, Phil.



-- 
Blore's Razor: Given a choice between two theories, take the one
which is funnier.

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