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{bb} How can I get mail on yellow, page on red?
- To: bb@bb4.com
- Subject: {bb} How can I get mail on yellow, page on red?
- From: Dave Thacker <dthacker@omnihotels.com>
- Date: Thu, 25 May 2006 22:11:34 -0500
- Content-transfer-encoding: 7bit
- Content-type: text/plain
- Organization: Omni Hotels Reservation Center
- Reply-to: bb@bb4.com
- Sender: owner-bb@bb4.com
This will look familiar, but it's a separate question, so please read
on.
BB 1.9e-btf
pagelevels: red yellow purple
pagelevelsmail: yellow
pagetype: event
Our text pagers are reached by sending email to them. In bbwarnsetup.cfg
I have an alias set up to our pagers:
pg-dba: daves-pager@myserver.mydomain.com
freds-pager@myserver.mydomain.com which are aliases to the actual
devices.
The rule(s) in question looks like this
resfiles6;;pages_free;;0-6;0000-2359; pg-dba:30 sysadmin@mydomain.com:60
resfiles6;;pages_free;;0-6;0000-2359; pg-escalate:^60-5
What I'm expecting to happen:
If the test returns yellow,
-pg-dba should be ignored (because it's not an email address)
-sysadmin@mydomain.com should be send an email (because it *is* an email
address
If the test turns red,
pg-dba should not be ignored and pagers should rouse us from our
slumber.
What's actually happening:
If the test turns yellow,
The notifications are being sent to pg-dba and to sysadmin@mydomain.com
So we're getting paged on yellow. According to the docs, this shouldn't
happen:
# If the event is of yellow or purple level, only an email notification
# will be sent if the color is also defined in the "pagelevels" token.
How can we build a rule that will mail on yellow and page on red? Are
the email adresses in the bbwarnsetup groups entry causing this problem?
TIA! Dave
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