Re: {bb} How can I get mail on yellow, page on red?

[Philip Clark <bblist@cannae.uklinux.net>]

On Fri, 2006-05-26 at 04:11, Dave Thacker wrote:
> This will look familiar, but it's a separate question, so please read
> on. 
> 
> BB 1.9e-btf
> 
> pagelevels: red yellow purple
> pagelevelsmail: yellow 
> pagetype: event
> 
> Our text pagers are reached by sending email to them. In bbwarnsetup.cfg
> I have an alias set up to our pagers:
> pg-dba: daves-pager@myserver.mydomain.com
> freds-pager@myserver.mydomain.com which are aliases to the actual
> devices.  
> 
> The rule(s) in question looks like this 
> 
> resfiles6;;pages_free;;0-6;0000-2359; pg-dba:30 sysadmin@mydomain.com:60
> resfiles6;;pages_free;;0-6;0000-2359; pg-escalate:^60-5
> 
> What I'm expecting to happen:
> If the test returns yellow, 
> -pg-dba should be ignored (because it's not an email address)
> -sysadmin@mydomain.com should be send an email (because it *is* an email
> address
> 
> If the test turns red,
> pg-dba should not be ignored and pagers should rouse us from our
> slumber. 
> 
> What's actually happening:
> 
> If the test turns yellow,
> The notifications are being sent to pg-dba and to sysadmin@mydomain.com
> 
> So we're getting paged on yellow.  According to the docs, this shouldn't
> happen: 
> # If the event is of yellow or purple  level, only an email notification
> # will be sent if the color is also defined in the "pagelevels" token.
> 
> How can we build a rule that will mail on yellow and page on red?  Are
> the email adresses in the bbwarnsetup groups entry causing this problem?

An e-mail recipient is still and e-mail recipient if it is placed
in a paging group. Groups are expanded and rules aggregated before
this determination is made. However, paging scripts that happen to
send out e-mail messages are not considered to be e-mail recipients.
So, you could use a fairly simple script as a recipient for your
text pagers and get the behaviour that you are looking for. There
are examples in the ext/pg directory which should provide you with
a starting point.

Cheers, Phil.



-- 
Real computer scientists don't program in assembler. They don't
write in anything less portable than a number two pencil.

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