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Re: {bb} Still Having Purple Problems



On Wed, 2006-07-26 at 18:48, Jerry L. Dodd wrote:
> I'm still having purple problems and I have read the section
> on purple problems.  I'm running BB version 19a on Solaris 5.8.
> Whenever I add an snmp check for one device, it goes from clear
> to green.  It stays green for 10, 15, 20 minutes or so.  Then
> I get a purple dot on bb.html.

The timing is important here. The default delay, before things
turn purple, is 30 minutes. The setting is PURPLEDELAY in the
bbdef-server.sh file. If you are seeing purple status in less
time that this, it might indicate that something else is going
wrong.

> When I click on the purple dot everything that is being checked
> for this device is green but the color of the screen is purple.

The colour of the tests may be confusing, but they are not really
relevant to the problem. It just means that there were no errors
when the test was last run, but that was too long ago (greater
than the PURPLEDELAY setting). If you check the indicated time
on the test page, all should become clear.

> Eventually it will go back to green but return to purple a little
> later.

That suggests that either the test is not being run frequently
enough, or is intermittently failing (more often than not).

> I have MAXLINE in /src/bb.h and /etc/bbdef.sh set to the same value
> (did run make clean, make, make install).  Anyone have this same
> problem or have any suggestions?

Did you increase the size of MAXLINE in response to an error?
Is there anything in the BBOUT file which might correspond to
this test? It would also be helpful to know exactly how this
test is running. Have you just defined it as a network test for
your BBNET server, or are you running an separate script to pull
data using SNMP? If you are running a script, it might be helpful
to add some debugging output to it.

Cheers, Phil.



-- 
The two most abundant elements in the universe are hydrogen and
stupidity. (Harlan Ellison)

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