{bb} Confusion with escalation

[Ryan Novosielski <novosirj@umdnj.edu>]

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Brothers,

I have no idea why this is happening, but the person who pages get
escalated to is my boss, I'd appreciate an answer ASAP. :) Some of the
hostnames and e-mail addresses have been changed for obvious reasons.

I have defined rules like the following:

hg-vista-prod;;*;disk oracle;*;*;chenl8@localhost ep-chenl8-pager:~10
novosirj@localhost ep-novosirj-pager:~10 ep-brezenof-pager:^45-10

Then the message was sent out on this rule:

Wed Sep 27 11:29:21 2006 amazonA.msgs (010136100124) ep-chenl8-pager
1159370961 400
Wed Sep 27 11:29:21 2006 amazonA.msgs (010136100124) ep-novosirj-pager
1159370961 400
Wed Sep 27 11:34:21 2006 amazonA.msgs (010136100124) chenl8@localhost
1159371261 400
Wed Sep 27 11:34:21 2006 amazonA.msgs (010136100124) novosirj@localhost
1159371261 400

I acknowledged the page globally:

1159371678      1608513 9999    1608599
np_ep-novosirj-pager_amazonA.msgs     amazonA.msgs  red
1159371678      1608510 9999    1608599 np_chenl8@localhost_amazonA.msgs
     amazonA.msgs  red
1159371678      1608511 9999    1608599 np_ep-chenl8-pager_amazonA.msgs
      amazonA.msgs  red
1159371678      1608512 9999    1608599
np_novosirj@localhost_amazonA.umdnj.edu.msgs    amazonA.msgs  red

...then 45 mins later, my boss was paged. This was acknowledged -- why
could this be happening? Does anyone see any glaring syntax errors?

- --
 ---- _  _ _  _ ___  _  _  _
 |Y#| |  | |\/| |  \ |\ |  | |Ryan Novosielski - Systems Programmer III
 |$&| |__| |  | |__/ | \| _| |novosirj@umdnj.edu - 973/972.0922 (2-0922)
 \__/ Univ. of Med. and Dent.|IST/AST - NJMS Medical Science Bldg - C630
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