RE: {bb} BB- forbidden error

["Jay McMickle" <JMcMickle@realm.com>]

PS- Red Hat 9

 

Regards,
Jay McMickle- CCNA,CCSA,CCA,MCSE
Sr. Network & Security Engineer
Realm Business Solutions

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From: owner-bb@bb4.com [mailto:owner-bb@bb4.com] On Behalf Of Jay McMickle
Sent: Thursday, October 19, 2006 9:04 AM
To: bb@bb4.com
Subject: RE: {bb} BB- forbidden error

 

Sorry- I was weary to put my lack of knowledge out there so I overlooked the fact that I didn’t give all of the Info.

 

I’m running Red Hat Linux (not enterprise) with Apache.

 

Yes, when I browse to the host name, I see the default apache web page.  When I browse to hostname/bb, I get a forbidden message.

 

I will point out the one thing that didn’t work for me.  Reading from the Readme.Install, step 5 didn’t work for me.  Maybe that’s the problem?

 

(Step 5 from the directions…)

5.         cd ../..

            ln -s <bbdir> bb where <bbdir> is the new version directory (e.g. bb1.9i-btf)

 

            This is useful as you don't have to change the directory in your

            startup script. (see section 11)

 

        cd bb

        chown -R bbuser .       where bbuser is the user you defined

                                in the install process. This makes sure

                                that the bbuser can write/read into

                                the BB directory sttructure as you will

                                probably install while in the root account

 

            cd ..

            chown -R bbuser bbvar

 

 

Here's my input and error-

[bigbrother@bbhost etc]$ cd ../..

[bigbrother@bbhost bigbrother]$ ln -s /home/bigbrother/bb1.9i-btf bb

[bigbrother@bbhost bigbrother]$ cd bb

[bigbrother@bbhost bb]$ chown -R bigbrother

chown: too few arguments

Try `chown --help' for more information.

[bigbrother@bbhost bb]$

 

 

 

Regards,
Jay McMickle- CCNA,CCSA,CCA,MCSE
Sr. Network & Security Engineer
Realm Business Solutions

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From: owner-bb@bb4.com [mailto:owner-bb@bb4.com] On Behalf Of pelmaillist
Sent: Thursday, October 19, 2006 8:39 AM
To: bb@bb4.com
Subject: Re: {bb} BB- forbidden error

 

Hi Jay,

        You didn't mention the OS you are installing it on.  Is this a unix or window's install?

        Next, is there a web server running on the platform?  (Apache on unix or IIS on windows)?
                 can you browser to http://hostname ?

        that's where I'd start first.

Hope this helps,

        Paul LaMadeleine

At 09:07 AM 10/19/2006, you wrote:

I am a rookie and I've been trying to figure out BB on my own.  I live
and breathe in a Windows and Cisco world.  I have installed and
reinstalled BB 5 times without any further success.

The directions for the install of bb didn't mention any configuration of
the HTTP service.  When I browse to /bb, I get a forbidden message.
>From the terminal window, my ln's are working so I know the redirects
are correct.  Who should the owner of each folder and redirect be, as
well as the permissions?

Any help is appreciated...

Regards,
Jay McMickle- CCNA,CCSA,CCA,MCSE
Sr. Network & Security Engineer
Realm Business Solutions

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