Re: {bb} RE: Purple (No Report)

[Ryan Novosielski <novosirj@umdnj.edu>]

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I'd say it's important to make sure that the individual client tests are
actually ever running. I've seen many situations where bbrun was
running, but none of the external scripts are (HP-UX was one platform).

Philip Clark wrote:
> On Mon, 2006-10-23 at 06:03, Krishnapur, Ramesh (STSD) wrote:
>> Hi,
>>
>> 1. The clients are HPUX, TRU64 & Solaris.
> 
> That helps to rule out some potential problems.
> 
>> 2. They become purple within a few minutes. 
> 
> This would suggest that there may be a network issue. The chances
> of multiple independent clients having their own problems at the
> same time is vanishingly small.
> 
> One thing that you should confirm is that these machines are running
> the client software from a local disk and not an NFS mount. If they
> were, and the NFS server had a problem, that might cause a problem
> like this.
> 
>> 3. I can see the client program running on all clients (I have already
>> tried few restarts !!!)
>> 4. The same error message appears in the BBOUT file also.
> 
> What does that error message on the client say. Is is something like:
> 
>   Mon Oct 23 13:10:39 2006 bb-local.sh Mon Oct 23 13:10:39 2006 bb
>   CAN'T CONNECT TO bbd SERVER @ 123.456.78.90
> 
> That would tend to confirm that there is a network problem. You should
> test the connection by running something like the following from the
> client machine (but using your BB server IP number):
> 
>   telnet 123.456.78.90 1984
> 
> What should happen is that the connection should remain open for a few
> seconds and then close automatically. If the connection is not made, or
> closes immediately, it would suggest that there is a routing problem
> or a firewall configuration issue that is preventing the client from
> contacting the BB server.
> 
> Cheers, Phil.
> 
> 
> 

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 |Y#| |  | |\/| |  \ |\ |  | |Ryan Novosielski - Systems Programmer III
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